The Organic Pharmacy Reviews

I absolutely loved my urban facial from start to finish. Beautiful treatments rooms and amazing products. The massage was incredible. I came out feeling relaxed and my skin was positively glowing. Thank you very much!

I absolutely love the Rose Diamond eye cream! It is the best eye cream I have ever had, so creamy and leaves my skin feeling moisturized.

I am a severely disabled lady and on 1 August 2021 I purchased Rose hip oil for the first time from the Organic Pharmacy after reading positive reviews about their products.

As I have very restricted mobility my son opened the parcel sent by the company yesterday. However, I received a bottle that is 'old'.

I have also been undesirably insulted and discriminated against by Silvia in their customer services department. She had the gall to suggest that the Rose hip oil I received was not purchased from their company's online department. Silvia also really offended me by suggesting I contact the retailer it was bought from, thereby suggesting it was not purchased from the Organic Pharmacy company.

As I have previously explained I may unfortunately be disabled but I in no way lack intelligence and I am not dishonest. Therefore, I have contacted Trading Standards to help me with my complaint. They informed me that under the Consumer Rights Act 2015 the goods sold to me by the Organic Pharmacy 'are not of a satisfactory quality and not fit for purpose'.

Therefore I contacted the Organic Pharmacy and requested a new replacement Rosehip oil product or a refund of my money.

I have as yet not received a response.